How to Fix Windows 7 Error “audio service is not running”

Recently when I rebooted my computer, the audio stopped running. Usually, troubleshooter will automatically fix the problem, but surprisingly in this occasion, even the troubleshooter failed to start. The speaker icon in the notification area had a red cross over it.

windows_audio Here’s a work around:

1. Click on Start, and type Services.msc in the search bar.

2. Scroll through the list of services, right click on Windows Audio and click Start.

If this doesn’t work, make sure, you have started all other dependent services such as Plug and Play, Multimedia Class Scheduler, Windows Audio Endpoint Builder

This post was published by on April 16, 2010

About the Author: Thilak Rao works as a Social Media Expert. He is one of the first professional bloggers from India, and he loves to write, travel and click photos. Follow him on Twitter @thilak

  • Arcade Angel

    Probably nothing to do with win7, but recently my speakers have been picking up random radio frequencies!!!

  • yreadthis

    WINDOWS 7 automatically does all those needs of drivers for the PC, its alright if further any problem exist i could try this since i don't have the DRIVER DISC for my motherboard…

  • rahul

    Everytime i change frequency of my speaker… It works…

    No problem with win 7

  • BarJ

    I just went into services.msc and clicked “restart” on windows audio service and it fixed it.

  • Thilak Rao

    Glad this post helped you!

  • Enigma

    This fix really assisted me to resolve my issue quickly and efficiently. Thank you for taking the time and making the effort to post. It has been really helpful.

  • Aethelstan

    This has happened to me on a few occasions, as well as the network/internet service stopping.
    The way I fixed it was by disabling and re-enabling the devices in device manager.
    But what causes this to happen in the first place and is there a way to prevent it?

  • Thilak Rao

    Thanks for helping! We appreciate it!

  • Lordamadas

    thanks! it worked.

  • Magarocule

    It didn’t fix it!
    That’s no fix, is workaround!

  • Tkmwsg

    Thanks it works pretty well.

  • Maxramp2001

    it worked :D

  • Thilak Rao

    I’m glad we could help you!

  • Guest

    It helped me. Thanks a lot!My “Multimedia Class Scheduler” service was disabled.

  • shalva.lasha


  • Static Brain

    This is a common bug in windows 7 when it says audio services it is not working when it is. If your service really isn’t running, the above fixes should help. However, usually just adjusting the volume slider will make the red x disappear.

  • Winter1022

    Audio Endpoint Builder is not on the list. Now what?

  • Jmkora

    Thank you. I had to startup the multimedia service, after which it worked fine.

  • Sotiris

    Unfortunately, it did not work for me. 
    Still I believe that something similar is needed to solve my problem. 

    This happened after I switched on the laptop from sleep and since then there is no sound. The bad thing is that there is no sound with external speakers as well. 

    I’ve restared all that you’ve said and yet my sound was not fixed. 

  • Thilak Rao

    Did you try running the built-in troubleshooter in Windows 7?

  • Sotiris

    Yes, but it does not detect any problems. 
    It may be a hardware problem after all. 
    What’s odd is that not even external speakers work which means it’s not my speakers the  problem.

  • Sotiris

    Thanks for your reply!

  • Pramodk Bls

    restart the window audio & it worked….thanx

  • Theocazan

    That was so helpfull!! Thanks a lot!

  • Wendy

    Awesome … I’m such a loser when it comes to technical issues and this was such a quick fix thanks to you …….. very much appreciated …

  • Aditya

    I did everything i mean all that going to services and then to windows audio and setting it to automatic still sound is not enabled … can any one help me out.. if i open normally then it showing normally only.. i mean i am not getting any   “One or more audio service isn’t running”.. but still sound is not coming.. but if i open in safemode i am getting “One or more audio service isn’t running” error!!.. plz any one help me in solving this problem..

  • Joe

    This was useful. Sound just randomly cut out, stopping and starting this service fixed it, straight to the point and no faffing, thanks for the help.

  • Kinghkpk14

    Error 1068:dependency service or group failed to start. this msg appear when i start audio service !! plz helpout!!

  • Cristina Rivas

    did it and mine still didnt work :/

  • Rocco

    Ty for this post ! 

  • Jsphmatteucci


  • Brynjar Borgersen

    Windows Audio service doesn’t show in services.msc
    Audio isn’t in the registry either.

    How to fix this? All I did was install new gfx-drivers, then the sound stopped working and now I’ve got no sound service showing up anywhere. I’ve got all the dependencies, but no Windows Audio service showing up anywhere.

  • Liddylady11

    Wow!!! It really worked! My situation went into the second more detailed option, but I followed the instructions and fixed it.  I have been without audio for atleast 6 mos. and no one knew what the problem was…thank you!!

  • Jordan

    thank you I simply clicked restart and it fixed the problem thanks again

  • Raymond Barber

    this worked !!!!!!!!!! Thanks

  • Nitin M Sankpal

    Thanks it really helpfull for me 

  • Naomi Thompson

    Most helpful thing I’ve read. Mine were all started but a restrat made windows happy. Thanks BarJ!!!!!!!!

  • Michael Rogers

    It worked! Great Mike

  • Ali Akbar

    very nice

  • Ariel Meter

    Thank you Thilak!! It worked perfectly!

  • Melissa Flores

    On my Windows 7 it simply said Services and I had to restart the Windows Audio because it was already started.
    Still, THANK YOU, this helped me a lot. I thought I was going to be forced to call someone. ^.^

  • Tanveer

    I have a problem..
    I received msg “Windows could not start Windows Audio services on Local Computer”

  • Rat

    That’s all good and well that one can go into the services and start it, but if it is set to automatic, it should start on it’s own, but I have to go into services and manually click on start every time. Why does it not start automatically?

  • tnpianoman

    I restarted the Windows Audio service and it also resolved the lack of audio problem. Thank you Thilak!

  • Brian Diffenderfer

    if you click the icon and just move the volume slider, the red “X” goes away and it no longer says “service not running”, its just a cosmetic bug and nothing else, no need to do services.msc etc

  • Armen Kurdian

    I had the same problem. The issue was the multimedia class scheduler…it was disabled. I set it for automatic, then started it. I was finally able to restart the audio service.

  • Syed Zain Haider

    Hello I have a same problem i have started the windows audio service but still sound is not working

  • edwardwalker

    my audio is not running

  • LB6600

    everything is started on mine except windows audio and when i start it, everything looks fine until i click on the sound icon on the bottom right or try to listen to anything with sound, windows audio stops again. someone please help!!