avg8-logo I use AVG 8.0 Free with Vista. AVG 8.0 normally checks and updates its virus definition automatically, but since the past couple of days it was not updating automatically. When I try to manually check for updates, I received this error message “Invalid Update Control CTF File”.

After doing some research, I found the solution to this problem on AVG forum. You need to remove the CTF temp files in C:\Documents and Settings\All Users\Application Data\Avg8\update\download. There were two files in that folder - avginfoavi.ctf and avginfowin.ctf, deleting them solved the problem and I was able to update AVG 8.0 with latest virus definitions.


48 Comments and Trackbacks (Add Your Own)

  1. Thanks. It works. thanks for solving the problem.

  2. Is this problem unique to Vista? I run XP and AVG, haven’t noticed any issues recently.

  3. As you know, I never did switch to Vista!

  4. I now use ClamWin on my laptop, it’s just as effective as AVG, but uses less memory. Check it out and try it out. I’m still on Windows XP though, I doubt I’ll make the move to Vista. Just waiting for Windows 7 for a potential upgrade, but other than that, I’m still very happy with my XP.

  5. Suressh Nair- India

    thanks for the tip, it work beautifully now… cheers

  6. 1. It does happen of XP.
    2. It does work on XP.
    Thank you

  7. No it is not unique to Vista.

    My problem is that I have manually removed the CTF files. I have also downloaded a lil program (from an AVG Beta tester) that removes the CTF files.

    Neither of these have worked for me. Is there any other solution to this issue?

    I would really like to update my AVG

  8. I found the fix…

    There are 2 files that can be deleted as AVG will recreate them. If they become corrupted you will have to remove them manually.

    In Windows XP, go to:
    C:\Documents and Settings\All Users\Application Data\Avg8\update\download
    and delete
    avginfoavi.ctf and avginfowin.ctf

    In Windows Vista, go to:
    C:\ProgramData\avg8\update\download
    and delete these 2 same files.

    Re-run the update.
    Fixed.

  9. I’ running XP and have this problem but the fix didn’t work for me. Any other suggestions?

  10. thanks for solving problem.

  11. It does happen on XP to - I have XP SP2 and AVG8 worked fine for about month then it started puking this error. Removing the CTF files did not help at all. Removed and reinstalled it… Still does not solves the error - it must be somewhere in the registry.

  12. @Jon from November 23, 2008:
    Per your first post, “My problem is that I have manually removed the CTF files” which you state did not work. Next post you indicate “I’ve found the fix” which is deleting (removing) the same CTF files you stated you’d already removed. The “fix” you discovered was the point of the page you commented on. It’s terribly impolite of me to disrespect a fellow human I’ve not met - however noise like you put down w/ your two posts restating info already present is proof some shouldn’t be allowed to crawl to the keyboard. Same for me, throwing this here perhaps, eh…not contributing to the subject at hand. However maybe it’ll help you reconsider next time you share your wondrous insights w/ a world more intelligent than you. Cheers!

  13. im getting error :- Invalid update control CTF file
    my AVG version is 8.0.176

    im using windows-xp sp2

    pls help me out,

  14. Yup It’s works too for me.
    I’m using AVG 8 OS Vista Ultimate 64-bit on my laptop.
    Thanx!

  15. Cheers mate. Worked perfectly. Thanks.

  16. After following your easy instructions, the AVG update finally worked. Thanks to you!

  17. im using Windows XP and for some reason my two CTF files for avg 8.0 are not there, and i have tried showing all my hidden files and folders but there still not there and i really need to update my avg 8.0.I need help to fix this problem

  18. I second to Mogan. I initially got confused with Jon’s comments. My guess is that, at first, he did not really manually remove the ctf files (even if he said he did) and he just used the “lil program” to auto remove the files. Later when he finally tried the manual removal, then he thought he “found the fix”. LOL

  19. No I have Vista and run XP on my laptop and this happened to me on both versions of windows

  20. @Jon 23 November, 2008 I want to say an extra thank you to for the following “In Windows Vista, go to:
    C:\ProgramData\avg8\update\download
    and delete these 2 same files.”

    If you hadn’t have given me that information I would have struggled or maybe not done this at all, cheers mate. Some people might find it obvious but you saved me a lot of time and frustration as all I had to do was copy and paste that into search which took me straight to the file, thanks again.

  21. I dont have a avg8 folder in application data!!!:( What do i do

  22. Can somebody please help me!!!

  23. Thank you, this suggestion worked like a charm!

  24. thank you, this suggestion really works….!!

  25. thanks, this is right and i fix the problem now

  26. Thanks, fixed it with your info.

  27. I just wanted to say thank you very much to Jon…It worked

  28. If you are having trouble seeing the folder ‘Program Data’, you have to change your viewing preferences to show ‘all hidden files and folders’ then you’ll be able to see it.
    From there onwards its the same procedure that has been posted.

  29. WOW…. it works.. thanx

  30. it works, thanks , i got an idea thank alot..

  31. Thanks dude………it worked!!!

    :)

  32. hi! i would like to ask some help with my problem. i already go to setting and locate the 2 files to be deleted but as ive search it didnt show. i have followed the instruction indicate but didnt work. what should i do? i am using windows vista.pls help me…..

  33. Thanks,
    control CTF invaild update muy problem salve.

  34. thank you for the into on removing AVG ctf files. Your site was the most user friendly for advice on this issue. AVG is now updating

  35. thanks dear,, it working

  36. Thanks, it worked for me ( Windows XP)

  37. Thanks…this really worked….God bless…

  38. great, it works. thanks

  39. Many thanks. Copied and pasted the target in, found the files and deleted them and am now up to date again with avg.

  40. I’m using Windows Vista and for some reason the two CTF files for avg 8.0 are not there nor do i see the update folder, and i have tried showing all my hidden files and folders but there still not there.Because i cannot fix this problem my AVG is saying that i am NOT protected! i really need to update my avg 8.0! Can anyone help?! Please and thank you!

  41. Hi guys! I’m running Vista and I’m getting this error, but I can’t find those files on my laptop. I even searched for a .ctf file, and nothing came up. What should I do?

  42. Thanks a lot, it fix the ctf problems,, it was so irritating yesterday as I could not update AVG - you guys are just GREAT ! Thanks again.

  43. Thanks a lot…!!!

  44. wow! it works! perhaps avg might want to add this important bit of info to their “help” files?

    thank you!!!

  45. Thank you very much!

  46. Remove the CTF temp files in C:\Documents and Settings\All Users\Application Data\Avg8\update\download. There were two files in that folder - avginfoavi.ctf and avginfowin.ctf, deleting them solved the problem and I was able to update AVG 8.0 with latest virus definitions.

  47. hey i dont see any ctf files it doesnt work there were no ctf files and i still have the problem so i used a ctf file deleter thing called del_avg_ctf but it says no ctf files found what should i do

Leave a Reply

Grab our RSS feed.

Updates straight to your inbox.